Cafe Assistant Manager
The Position
Assist the Cafe Manager with all cafe department operations while managing your team.
Gus’s is an Equal Opportunity Employer. We do not discriminate on the basis of ancestry, race, color, national or ethnic origin, sex, sexual identity, sexual orientation, age, creed, genetic information, religion, physical or mental disability, medical condition, pregnancy, gender identity or expression, marital status, citizenship status, military or veteran status, or other basis protected by applicable federal or California state law.
Responsibilities
- Provide excellent, friendly and knowledgeable customer service. It is our job to make sure the customer leaves satisfied, so great customer service is a MUST.
- When the manager is not available, supervises an organized work environment where workflow is efficient, while maintaining the highest standards of food and beverage quality.
- Provides exceptional guest experience during peak service times through great leadership, efficient service, and a great work environment.
- Provides direction and guidance around all company systems, policies and procedures for the team.
- Helps create a team environment that harnesses and develops the staff’s strengths and abilities.
- Train employees on all aspects of cafe operations including safe operation and use of equipment such as knives, ovens, espresso machine, as well as other equipment.
- Prioritizes duties and delegates tasks.
- Keep a clean and sanitary work area at all times.
- Keeps equipment clean and sanitary.
- Gives guests priority and attention at all times.
- Manages the storage, stocking, rotation and maintenance of all product.
- Helps to order, receive, and manage inventory at a reasonable level for optimal Cafe department operation.
Qualifications
- Minimum 2 years in the cafe business.
- Minimum 1 year supervisory experience preferred.
- Current, valid, food handler card required.
- Excellent communication and organizational skills.
- Personable, outgoing and enthusiastic about interacting with diverse guests.
- Passionate about working with coffee and exceptional product delivery.
- Proven ability to work in a fast paced environment, with a sense of urgency while maintaining great customer service.
- Committed to providing an enjoyable and delicious experience, championing local purveyors, and advocating for environmental stewardship.
- A sense of humor and ability to find fulfillment in engaging with guests and staff.
- Must be able to regularly and safely lift heavy objects greater than 50 pounds unassisted.
- Able to stand all day while frequently bending and twisting, occasionally kneeling/squatting, and light to moderate lifting.
- Open schedule is preferred, evenings, weekends and holidays are a must.
- Must be 18 years of age or older.
This describes the general requirements of this job. It is not a complete statement of duties, responsibilities or requirements.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.