Deli Clerk

Job Description

About Gus’s Community Market

We believe that markets are a gathering place for the community, a space to both foster and nurture relationships that extend for generations.  For over 40 years, our family has served San Francisco with the utmost commitment to offer quality goods, champion local purveyors, advocate for environmental stewardship, and create a workplace for our staff to grow and prosper.  We are ever-evolving yet do not lose sight of our core values created by our father and grandfather, and remain mindful of the character of a neighborhood market.  We strive to provide a diverse selection of goods satisfying every palate and price point.  We take pride in personally knowing many of our vendors having worked with them for decades. We respect our employees and offer them sustainable livelihoods. We support our community by participating in fundraising efforts such as the Scrip school program.  We cultivate, support, and strive for integrity in everything we do – from picking the most pristine peach from the early morning markets to handing a lollipop to a kid waiting for mom.

We offer a 20% discount on purchases throughout the store, a medical and dental plan after 30 days, 401K retirement plan after one year of employment and paid vacation begins to accrue after one year of employment.

The Position

Reporting to the Deli Department Manager, the Deli Clerk provides exceptional service and quality products for our customers.  Focus and attention to detail are key.

Gus’s is an Equal Opportunity Employer. We do not discriminate on the basis of ancestry, race, color, national or ethnic origin, sex, sexual identity, sexual orientation, age, creed, genetic information, religion, physical or mental disability, medical condition, pregnancy, gender identity or expression, marital status, citizenship status, military or veteran status, or other basis protected by applicable federal or California state law.

Responsibilities

• Provide excellent, friendly and knowledgeable customer service both in person and over the phone. It is our job to make sure the customer leaves satisfied, so great customer service is a MUST.
• Prepares sandwiches, hot and cold deli food for sale to customers.
• Maintains extensive knowledge of daily product offerings including ingredients and preparation methods.
• Ensure cleanliness of deli case, storage and work area. Keep a clean and sanitary work station at all times and all equipment clean and sanitized.
• Stock deli case properly making sure the products are presented well, the case is faced and filled at all times.
• Take instruction, direction, and follow procedures provided by our deli manager.
• Safely operate and use equipment such as knives, wrappers, scales, as well as other equipment.
• Examine the deli case daily for products that are spoiled and/or damaged.  Maintain orderly rotation of stock.
• Ensure tag and pricing accuracy.
• Keep accurate spoilage, transfer and demolition logs.

Qualifications

• Proven ability to work in a fast paced environment, with a sense of urgency while still maintaining great customer service and accuracy.
• Current, valid, Food Handler Card preferred.
• Previous kitchen, culinary, deli, restaurant, kitchen management, cooking or customer service experience required.
• Must be able to communicate with customers who speak only English.
• Ability to work independently as well as within a large team.
• Committed to providing quality goods, championing local purveyors, and advocating for environmental stewardship.
• A sense of humor and ability to find fulfillment in engaging with customers.
• Open schedule is preferred, evenings, weekends and holidays are a must.
• Must be 18 years of age or older.

Physical Requirement / Working Conditions

• Must be able to lift 50 pounds.
• In an 8-hour workday: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing, and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40
• degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in a wet and cold environment.
• Ability to work a flexible schedule including nights, weekends, and
• holidays as needed.

This describes the general requirements of this job. It is not a complete statement of duties, responsibilities or requirements.