Wine, Beer, and Spirits Clerk

Job Description

About Gus’s Community Market

We believe that markets are a gathering place for the community, a space to both foster and nurture relationships that extend for generations.  For over 40 years, our family has served San Francisco with the utmost commitment to offer quality goods, champion local purveyors, advocate for environmental stewardship, and create a workplace for our staff to grow and prosper.  We are ever-evolving yet do not lose sight of our core values created by our father and grandfather, and remain mindful of the character of a neighborhood market.  We strive to provide a diverse selection of goods satisfying every palate and price point.  We take pride in personally knowing many of our vendors having worked with them for decades. We respect our employees and offer them sustainable livelihoods. We support our community by participating in fundraising efforts such as the Scrip school program.  We cultivate, support, and strive for integrity in everything we do – from picking the most pristine peach from the early morning markets to handing a lollipop to a kid waiting for mom.

We offer a 20% discount on purchases throughout the store, a medical and dental plan after 30 days, 401K retirement plan after one year of employment and paid vacation begins to accrue after one year of employment.

The Position

Reporting to the WBS Manager, the Wine, Beer and Spirits Clerk provides exceptional service and quality products for our customers.  If you do not have beer, wine and spirits experience, you must bring a willingness and interest in learning.  Focus and attention to detail are key. The beer, wine, and spirits team works hard, stays on task, learns and has fun doing it.

Gus’s is an Equal Opportunity Employer. We do not discriminate on the basis of ancestry, race, color, national or ethnic origin, sex, sexual identity, sexual orientation, age, creed, genetic information, religion, physical or mental disability, medical condition, pregnancy, gender identity or expression, marital status, citizenship status, military or veteran status, or other basis protected by applicable federal or California state law.

Responsibilities

• Provide excellent, friendly, and knowledgeable customer service. It is our job to make sure the customer leaves satisfied, so great customer service is a MUST.
• Ensure cleanliness of display, storage, and work areas.
• Share beer, wine, and spirits knowledge including familiarity of varietals, regions, production methods and uses.
• Utilize and produce point-of-sale information.
• Assist in inventory management.
• Stock properly making sure the products are presented well and filled at all times.
• Receive and unload merchandise, checks quality, count and condition. Communicates any issues to department leadership.
• Take instruction, direction, and follow procedures provided by department leadership.
• Safely operate and use equipment.
• Examine shelves daily for products that are spoiled and/or damaged.
• Maintain orderly rotation of stock.
• Ensure tag and pricing accuracy.
• Keep accurate spoilage, transfer, and demolition logs.

Qualifications

• Proven ability to work in a fast-paced environment, with a sense of urgency while still maintaining great customer service and accuracy.
• A passion for craft beers, wines, and spirits or a strong interest in learning.
• Previous experience is a plus.
• Must be able to communicate with customers who speak only English.
• Committed to providing quality goods, championing local purveyors, and advocating for environmental stewardship.
• A sense of humor and ability to find fulfillment in engaging with customers.
• Open schedule is preferred, evenings, weekends and holidays are a must.
• Must be 21 years of age or older.

Physical Requirement / Working Conditions

• Must be able to lift 50 pounds.
• In an 8-hour workday: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing, and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40
• degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in a wet and cold environment.
• Ability to work a flexible schedule including nights, weekends, and
• holidays as needed.

This describes the general requirements of this job. It is not a complete statement of duties, responsibilities or requirements.